The Company - Accreditations
FENSA
FENSA stands for the Fenestration Self-Assessment Scheme. It has been set up by the Glass and Glazing Federation (GGF), in response to the current Building Regulations for England and Wales All replacement glazing in homes comes within the scope of the Building Regulations. Anyone who installs replacement windows or doors has to comply with current thermal performance standards. Any installation undertaken by a company which is not registered with FENSA or a similar body will need full Local Authority Building Control approval. All Local Authorities will know of the registered businesses in their areas and can identify unauthorised work very easily. It should be noted that the homeowner is ultimately responsible for ensuring the installation complies with these requirements. Our company is FENSA registered and we are therefore able to self-certify the work we carry out. A percentage of the work of every FENSA registered business will be inspected by a FENSA appointed inspector to ensure standards are met and maintained. FENSA will also inform local authorities of all completed registered installations and will issue a certificate to the homeowner confirming compliance.
Guild of Master Craftsmen
For over 30 years The Guild of Master Craftsmen has represented many different trades and professions, promoting and supporting excellence. To the trade and public alike, the Guild's emblem and Coat of Arms represent skill, integrity, quality and service - in all professionalism. The Guild encourages members to strive for excellence and monitors standards to ensure that its principles are being maintained. You can choose a member of the Guild of Master Craftsmen confident that you will receive the best possible service, workmanship and top quality products.
The Guild's stringent entry criteria ensure that only those companies who meet the requirements are awarded membership, which is by no means automatic.
Members are required to prove that they have earned the right to be called master craftsmen - through the quality of their work, their commitment to customer care and the level of service they provide. Once accepted into membership they are required to maintain the Aims and Objectives of the Guild. Should they fail to do so their membership will be terminated.
Whilst The Guild is not a consumer organisation it is committed to pursue the interests of the consumer through careful membership selection and its proven procedure for conciliation and mediation, in the unlikely event there is a dispute with a member.